Last Updated 01/01/24

Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern your use of the Flatmore website and its related services (collectively, the “Service”), which is owned and operated by Flatmore (“us”, “we”, or “our”). By accessing or using any part of the Service, you agree to be bound by these Terms.

Acceptance of Terms

By accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

Services Provided

Flatmore offers a range of specialized Flatsome themes for sale and provides custom design services tailored to user requirements. Each service is uniquely priced based on the specific needs and scope of the project.

Purchases and Payments

When making a purchase through the Service (“Purchase”), you will be required to provide standard transaction information, which may include your name, telephone number, email address, payment details, billing, and shipping addresses.

You affirm that:

  • You have the legal right to use any payment method used in connection with a Purchase.
  • All information you provide is true and accurate.

We reserve the right to refuse or cancel your order if fraud, an unauthorized or illegal transaction is suspected.

Account Management

You are responsible for maintaining the confidentiality of your account details including your password and for all activities under your account. You agree to:

  • Provide accurate and complete information when creating and updating your account.
  • Notify us immediately of any unauthorized use of your account or other security breaches.

Failure to maintain the accuracy of your information or to report unauthorized use may result in immediate termination of your Service access.

Product and Service Information

We constantly update our offerings and strive to describe each product or service as accurately as possible. Despite our efforts, the products or services listed may occasionally be priced incorrectly, described inaccurately, or be unavailable, and there may be delays in updating information on our Service as well as on external advertising platforms.

We reserve the right to modify or revise information, and to address errors, inaccuracies, or omissions at any time without prior notification.

Changes to Products and Pricing

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Returns and Refunds

If purchased products are returned within 14 days, we offer a refund, provided that the product has not been used. Let us know your detailed reasons for the return as they help us improve our offers and to get a quick response. No refunds will be given if 14 days have passed after purchase.

Copyright Policy

We acknowledge and respect the intellectual property rights of others. If you contend that your copyright has been infringed upon through our Service, we kindly request that you provide a written notice to our designated copyright agent.

Please ensure that your notice includes a comprehensive description of the alleged infringement.

Third-Party Links

Our Service may include links to third-party websites or services that are not owned or controlled by Flatmore. We are not responsible for the content, privacy policies, or practices of any third-party websites.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without giving effect to any principles of conflicts of law.

Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any such changes constitutes your agreement to follow and be bound by the updated Terms.

Contact Information

For any questions or concerns regarding these Terms or the Services, please contact us at “[email protected]”.