Privacy Policy
Introduction
This Privacy Policy (“Policy”) describes how Flatmore (“we”, “us”, or “our”) collects, uses, discloses, and protects the information of visitors and users (“you”) of our website and services (“Service”). This Policy applies to all interactions with Flatmore, whether you are registered as a user or not.
Information Collection
1. Types of Information Collected:
- Personal Information: We collect personal information that you voluntarily provide. This includes but is not limited to your first name, last name, email address, phone number, and physical address.
- Transactional Information: When you purchase themes or request custom design services, we collect information necessary to complete the transaction, including payment information.
- Comments and Feedback: We collect information you provide in comments on our website and feedback forms, including the IP address and browser user agent to help detect spam.
- Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you updates and marketing communications.
2. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to monitor your interactions with our Service and to personalize your experience on our site.
3. Log Data:
When you visit our Service, our servers automatically record information that your browser sends (“Log Data”). This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
How We Collect Data
We collect your personal information directly from you when you:
- Register for an account
- Purchase our products or services
- Subscribe to our newsletter
- Participate in a survey or provide feedback
Additionally, we collect certain information automatically through your use of our Service, such as Log Data and cookies.
Use of Your Information
To Provide and Improve Our Service: We use your information to process transactions, deliver services, and improve our offerings.
Promotions and Marketing: With your consent, we use your information to send promotional communications and inform you about new products, special offers, and other news.
Research and Development: We use information to conduct research and perform tests to improve and evaluate our products and services.
Security and Fraud Prevention: We use information to enhance the security of our Service and prevent fraudulent transactions.
Sharing of Information
Third-Party Service Providers: We may share your information with third-party service providers to facilitate services like payment processing, email delivery, hosting services, and customer support. These providers are bound by strict data protection agreements.
Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes or protect the rights, property, or safety of Flatmore, our users, or the public.
Data Protection
We take strong measures to protect the data we collect against unauthorized access, alteration, disclosure, or destruction. We implement appropriate data collection, storage, and processing practices and security measures to ensure the safety of your personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our information practices. We will notify you of any changes by posting the new Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
